The pandemic has had hit various businesses, including the cargo industry. As recorded, the demand for Air Cargo decreased by around 10.6% in 2020. However, the cargo industry survived and witnessed a transformation and a shift towards digitisation. Various airlines started transportation of goods to garner revenue during the pandemic and that further highlighted the importance of the Air Cargo industry. Due to the pandemic, the airlines worldwide observed a downfall as in 2020, the Asian carriers saw a drop in the demand by around 15% including carriers of other continents, as well.
Speaking of digitisation, the Air Cargo industry witnessed a technological refinement with the inclusion of customised and digitised system. However, only about 68% of organisations had access to such software and systems, the pandemic has accelerated the growth in terms of technological enhancements. With digital Air Cargo bookings, the notion of tedious paperwork, long queues, and huge cost has taken a back seat. The airlines are able to process bookings, efficiently and seamlessly. The pandemic encouraged trends like supply chain digitisation, a revolutionary change in the entire working process of the Air Cargo industry.
The organisations and airlines are re-launching by putting emphasis on the digitisation of Air Cargo. The beginning of 2021 has been a great kick-start for the Air Cargo industry; the demands for airfreight are increasing, worldwide. The airlines are focusing on creating a consumer-oriented experience with secure payment methods, e-bookings, easy and accessible tracking of shipments and timely delivery.
The COVID-19 hit the industry but with digitisation, the organisations are taking a step forward towards a paperless and digitised workspace. Despite the consistent pressure of growth, the carriers continue to improve services and increase transparency in the entire process. The adoption of e-Airway Bills has reduced the procedure and need for additional paperwork. However, the situation might be adverse, but it has led to innovation and created a wave of transformation for the entire industry.
In the current scenario of the pandemic, Cargoflash recognised the need of the hour, to highlight the process of digitisation with customized, and personalised systems and software. With the introduction of nGen systems, Cargoflash decided to ease the process reducing paperwork to minimal and zero to no human interference. The systems specifically designed to meet the requirements, options from reservation to increasing revenue were provided.
Read More:Challenges and Opportunities of Cargo Industry in today’s scenario
The acceleration of growth-involving contributions from various airlines like the Lufthansa Cargo, which specialised in pharmaceutical transportation, improvises the aircraft with temperature sensitivity, provides door-to-door solutions and E-Commerce shipments. Delta Airlines, another such rising name in the Air Cargo sector, introduced PayCargo, a secure payment platform that also launches API connectivity. The Airlines are making the most of the resources and the situation to accelerate growth even during the ongoing pandemic, globally.
The pandemic might have taken a toll on the global market and the way it was doing business, but it also opened new horizons for the organisations to explore and reach new dimensions of success and innovation. Will digitisation bring back the lost revenue and meet the numbers as well? We leave that for you to think about.
